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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Catherine Dunfee

July 22, 2024

5  out of  5 rating by Catherine Dunfee
"I have been with States Farm for 50 years. I feel like I have a personal relationship with the office staff. They are always there when I Need them. Giving me the best prices and explaining everything thoroughly and professionally. I would never go anywhere else. They're the best!"
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Austin Cotterill

June 21, 2024

5  out of  5 rating by Austin Cotterill
"Meg was great to work with! She made the process of switching easy and saved me tons of money on my coverage. Thanks Jared for putting together a great team!"
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kenneth shawver

June 21, 2024

5  out of  5 rating by kenneth shawver
"Megan is a Rock Star! When I talked to her about a quote she got right on it and saved me hundreds of dollars! She made the process easy and painless!😀 kudos to Meg!"
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Claudette Farrell

June 21, 2024

5  out of  5 rating by Claudette Farrell
"Sue Ann is one of the best employees at Jared Swank’s State Farm office. Actually ALL the associates are incredibly kind, knowledgeable and helpful, always going beyond to help. They are by far the most respectful group with which I have ever worked. I have been a customer of theirs for as long as they have been in business and have never been disappointed in them!"
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Paul Teets

June 20, 2024

5  out of  5 rating by Paul Teets
"I have been with Jared Swank’s office for many years now. I have been very satisfied with their politeness, eagerness and promptness of services. Jared, Sueanne, Meg and especially Jenny have made the insurance game a pleasurable experience."
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Dawn Teets

June 20, 2024

5  out of  5 rating by Dawn Teets
"We are always pleased with the quick timely service provided by Sue, Jenny and Jared."
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Bella Jagielski

June 12, 2024

5  out of  5 rating by Bella Jagielski
"Megan Janowicz is a pleasure to work with and was so helpful in getting me the best bundle on my car and rental insurance. She was able to level-set with my current needs and find the best price for me. Additionally, Megan and Jared were able to provide me an updated policy quickly when my apartment requested one on short notice. Couldn’t recommend her enough!"
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D Cm

June 5, 2024

5  out of  5 rating by D Cm
"Top of the line customer service. Always kind and friendly would recommend. Highly satisfied"
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Bob Wikle

May 17, 2024

5  out of  5 rating by Bob Wikle
"Always helpful"
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Kyle Mushat

May 10, 2024

5  out of  5 rating by Kyle Mushat
"I switched over to State Farm after 20 years with Nationwide and Sueanne made the process a breeze, all while saving me money in the process! With Nationwide I was just another number, however with State Farm Sueanne walked through all the details of my accounts to ensure I had the right policies. Happy to be part of the team!"
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Matthew Bodnar

May 9, 2024

5  out of  5 rating by Matthew Bodnar
"I have always had a great experience here, especially with Megan J! Very fast, accurate services with very friendly people. Highly recommend!"
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Habib MOHAMMAD

May 7, 2024

5  out of  5 rating by Habib MOHAMMAD
"Sueanne Cook was so helpful and friendly with my car insurance renewal! Thanks Susanne!"
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Erin Robison

May 3, 2024

5  out of  5 rating by Erin Robison
"I’ve been with Jared’s office for 15 years and worked specifically with Jenni Parks. Jenni is attentive and quick to respond. She always works with me through email and text when I have difficulty stepping away from work for a phone call. She is kind and personable and easy to work with!"
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David Doering

May 2, 2024

5  out of  5 rating by David Doering
"Always a pleasure talking with the team about anything. There always willing to work with you and figure out what works best for your needs."
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Trevor Dobson

May 2, 2024

5  out of  5 rating by Trevor Dobson
"Fast and efficient service! Very knowledgeable! They should be your go to Agents!"
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Donald Murphy (Murph)

May 2, 2024

5  out of  5 rating by Donald Murphy (Murph)
"Great People. A pleasure to be associated with them."
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D. Mushat

April 29, 2024

5  out of  5 rating by D. Mushat
"We recently moved our insurance business to Jared Swank with State Farm and have had an excellent experience. Sueanne was extremely knowledgeable and very helpful with our policies. Everything was handled quickly and efficiently. Highly recommend!"
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Michele Nice

April 19, 2024

5  out of  5 rating by Michele Nice
"I spoke with Jenni Park today to pay my Renters insurance. Everyone in your office is always so pleasant and helpful. Anytime I've called with questions, she has taken the time to answer them fully. Excellent service!"
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Renee Rimpf

April 15, 2024

5  out of  5 rating by Renee Rimpf
"Have had this office for insurance since I started driving but they also help my mom and father as well they do a great job!!! I have been driving a little over 10 years however I also have life insurance with them and they helped with that as well"
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Dano Sisko

April 12, 2024

5  out of  5 rating by Dano Sisko
"Megan was great to work with. Very happy to now be with State Farm!"
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Em an M

April 12, 2024

5  out of  5 rating by Em an M
"The team at Jared Swank's State Farm insurance always take good care of us! They return emails and phone calls quickly, and have made getting the right amount of insurance super easy. Thanks Jared! Thanks Sueanne! You're on my list of "preferred service providers" for the Cleveland area!"
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James Cuccia

April 11, 2024

5  out of  5 rating by James Cuccia
"Switched to State Farm because I got better coverages for a lower rate."
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Kala Marshall

April 11, 2024

5  out of  5 rating by Kala Marshall
"Had a great experience working with Jared Swank and Megan Janowicz! Communication was excellent and they were very clear about the process and what we needed to do. They helped us every step of the way. I highly recommend them! They found the policy that worked best for our needs"
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Patrick Orsagos

March 11, 2024

5  out of  5 rating by Patrick Orsagos
"Megan Janowicz is my agent and she was such a phenomenal help. She treated me with the utmost respect, was knowledgeable on all the services State Farm provides and helped get me the best deal on my insurance package. I’ll for sure be a loyal customer to her."
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Tracey Spencer

March 11, 2024

5  out of  5 rating by Tracey Spencer
"Thank you Sueanne for making this transition so easy for me!. You were able to answer all of my questions without hesitation and were a delight to speak with."