Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Renee Russell

Renee Russell

August 30, 2024

5  out of  5
rating by Renee Russell
"We've been with Jared for a few years and easily can give 5 stars. Every staff member (Megan and Jennifer) has been friendly, helpful and honest. My son is now a customer and they treat him with the same kindness."
We responded:
"Renee, thank you for your kind review and for being with us for several years! I'm glad to hear that Megan and Jennifer have been friendly, helpful, and honest. It's wonderful to know your son is also experiencing the same level of kindness. If you ever need anything, our office is here to help. - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Sami

Sami

August 28, 2024

4  out of  5
rating by Sami
"I am leaving 4 stars ONLY because the people who work here are amazing. They are kind, wonderful and all around great people. The actual car insurance sucks. If you are a safe driver and your car breaks down but is not involved in an accident they cover absolutely nothing not even a rental so you can safely get your children to school. They say there is a discount at enterprise but without a claim (that they cannot make) there is no discount. So over $100 a month for nothing. I would shop around."
We responded:
"Sami, thank you for your feedback. I'm glad you found our team to be kind and wonderful. I understand your concerns regarding the car insurance coverage. Your input is valuable, and we are always looking to improve our services. If you have any further questions or need assistance, please don't hesitate to reach out. - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Beth Mordarski

Beth Mordarski

August 9, 2024

5  out of  5
rating by Beth Mordarski
"Sueanne was very helpful and made the quote and transition process to State Farm very smooth. Appreciate her time and patience to review all options. Wonderful office to work with! Thank you!"
We responded:
"Hey Beth, Thanks so much for your awesome review! I'm glad Sueanne could make the quote and transition process smooth for you. We appreciate your kind words about our office and are always here to help with any future needs! - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Stephanie Duller

Stephanie Duller

July 31, 2024

5  out of  5
rating by Stephanie Duller
"Jenni was amazing to work with on three policies. Her follow up is exceptional and pricing very, very fair. Thank you for making insurance enjoyable!"
We responded:
"Hey Stephanie, thanks a ton for your awesome review! I'm so glad to hear that Jenni made working on your three policies such a positive experience. Her exceptional follow-up and fair pricing are definitely things we strive for. If you need anything else or have any questions, we're here for you! - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Nick Mushat

Nick Mushat

July 31, 2024

5  out of  5
rating by Nick Mushat
"Great insurance agency - fair in price and super easy to work with. I worked with Sueanne Cook and couldn't be happier"
We responded:
"Hey Nick! Thanks a bunch for the awesome review! I'm so glad you found our prices fair and the process easy. If you ever need anything else, we're here for you. - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Owen Fisher

Owen Fisher

July 29, 2024

5  out of  5
rating by Owen Fisher
"Just switched from Progressive and couldn't be happier. They got me a great rate and the process was super simple. Megan was great, she really helped me out"
We responded:
"Hey Owen! Thanks a lot for the awesome review! I'm so glad you're happy with the switch to State Farm and that we could get you a great rate. Megan is indeed fantastic, and I'll make sure she knows you appreciated her help. If you need anything else, feel free to reach out anytime! - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Catherine Dunfee

Catherine Dunfee

July 22, 2024

5  out of  5
rating by Catherine Dunfee
"I have been with States Farm for 50 years. I feel like I have a personal relationship with the office staff. They are always there when I Need them. Giving me the best prices and explaining everything thoroughly and professionally. I would never go anywhere else. They're the best!"
We responded:
"Wow, Catherine, it is amazing to hear that you have been with State Farm for 50 years! It's rewarding to hear that you feel like you have a personal relationship with our office staff. We always strive to be there when you need us, provide the best prices, and explain everything thoroughly and professionally. Your loyalty means the world to us, and we're grateful to have you as part of our Olmsted Falls State Farm family. If you ever need anything, we're always here for you! - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Austin Cotterill

Austin Cotterill

June 21, 2024

5  out of  5
rating by Austin Cotterill
"Meg was great to work with! She made the process of switching easy and saved me tons of money on my coverage. Thanks Jared for putting together a great team!"
We responded:
"Austin, I'm thrilled to hear that Meg provided you with exceptional service and helped you save money on your coverage! I'm grateful for your positive feedback and for recognizing the efforts of our team. If you ever need assistance in the future, please don't hesitate to reach out. - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of kenneth shawver

kenneth shawver

June 21, 2024

5  out of  5
rating by kenneth shawver
"Megan is a Rock Star! When I talked to her about a quote she got right on it and saved me hundreds of dollars! She made the process easy and painless!😀 kudos to Meg!"
We responded:
"Kenneth, I'm thrilled Megan was able to save you hundreds of dollars and make the process easy and painless! Your satisfaction is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, our office is here to help! - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Claudette Farrell

Claudette Farrell

June 21, 2024

5  out of  5
rating by Claudette Farrell
"Sue Ann is one of the best employees at Jared Swank’s State Farm office. Actually ALL the associates are incredibly kind, knowledgeable and helpful, always going beyond to help. They are by far the most respectful group with which I have ever worked. I have been a customer of theirs for as long as they have been in business and have never been disappointed in them!"
We responded:
"Claudette, I'm thrilled to hear you've had such a positive experience with Sue Ann and our team! We're grateful for your long-standing support and are pleased to have exceeded your expectations. Thank you for recognizing our dedication to exceptional service. We're here for you whenever you need assistance. Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Paul Teets

Paul Teets

June 20, 2024

5  out of  5
rating by Paul Teets
"I have been with Jared Swank’s office for many years now. I have been very satisfied with their politeness, eagerness and promptness of services. Jared, Sueanne, Meg and especially Jenny have made the insurance game a pleasurable experience."
We responded:
"Thank you, Paul! I'm pleased to hear that you've had a pleasurable experience with our team, especially with Sueanne, Meg, and Jenny. We're grateful for your loyalty and the opportunity to serve you over the years. If you ever need assistance in the future, we're here for you! - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Dawn Teets

Dawn Teets

June 20, 2024

5  out of  5
rating by Dawn Teets
"We are always pleased with the quick timely service provided by Sue, Jenny and Jared."
We responded:
"Dawn, I'm thrilled to hear that Sue, Jenny, and I provided you with quick and timely service! We're grateful for your positive feedback and are elated that you're pleased with our team's efforts. Thank you for choosing us for your insurance needs! - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Bella Jagielski

Bella Jagielski

June 12, 2024

5  out of  5
rating by Bella Jagielski
"Megan Janowicz is a pleasure to work with and was so helpful in getting me the best bundle on my car and rental insurance. She was able to level-set with my current needs and find the best price for me. Additionally, Megan and Jared were able to provide me an updated policy quickly when my apartment requested one on short notice. Couldn’t recommend her enough!"
We responded:
"Bella, we're happy you had a positive experience with Megan and our team! We're pleased to have provided you with the best bundle for your auto and renters insurance needs. Your satisfaction is our priority, and we're grateful for your kind words. If you ever need assistance in the future, feel free to reach out. - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of D Cm

D Cm

June 5, 2024

5  out of  5
rating by D Cm
"Top of the line customer service. Always kind and friendly would recommend. Highly satisfied"
We responded:
"Thank you for your glowing review! We are pleased to hear that you had a top-notch experience with our team! Your satisfaction is our priority, and we are happy that we delivered! We thank you for choosing our team, and we are looking forward to assisting you again soon! - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Bob Wikle

Bob Wikle

May 17, 2024

5  out of  5
rating by Bob Wikle
"Always helpful"
We responded:
"Bob, I'm pleased to hear that you find our team always helpful! Providing excellent service is our top priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out. - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Kyle Mushat

Kyle Mushat

May 10, 2024

5  out of  5
rating by Kyle Mushat
"I switched over to State Farm after 20 years with Nationwide and Sueanne made the process a breeze, all while saving me money in the process! With Nationwide I was just another number, however with State Farm Sueanne walked through all the details of my accounts to ensure I had the right policies. Happy to be part of the team!"
We responded:
"Kyle, we're ecstatic that Sueanne provided you with exceptional service during your transition to State Farm! We're pleased that she took the time to review your policies and save you money while ensuring you have the right coverage. Thank you for choosing to be part of our team!"
Profile photo of Matthew Bodnar

Matthew Bodnar

May 9, 2024

5  out of  5
rating by Matthew Bodnar
"I have always had a great experience here, especially with Megan J! Very fast, accurate services with very friendly people. Highly recommend!"
We responded:
"Matthew, I'm thrilled to hear about your great experience with Megan J! We're pleased to provide fast, accurate services with a friendly touch. Thank you for recommending us, and we look forward to assisting you further! - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Habib MOHAMMAD

Habib MOHAMMAD

May 7, 2024

5  out of  5
rating by Habib MOHAMMAD
"Sueanne Cook was so helpful and friendly with my car insurance renewal! Thanks Susanne!"
We responded:
"Habib, your 5-star review is greatly appreciated! I'm pleased to hear that Sueanne provided you with helpful and friendly service during your car insurance renewal. Thank you for choosing our office! - Jared Swank, State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Erin Robison

Erin Robison

May 3, 2024

5  out of  5
rating by Erin Robison
"I’ve been with Jared’s office for 15 years and worked specifically with Jenni Parks. Jenni is attentive and quick to respond. She always works with me through email and text when I have difficulty stepping away from work for a phone call. She is kind and personable and easy to work with!"
We responded:
"Thank you for your kind words, Erin! We're glad to hear that Jenni provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help! - Jared Swank - State Farm Insurance Agent"
Profile photo of David Doering

David Doering

May 2, 2024

5  out of  5
rating by David Doering
"Always a pleasure talking with the team about anything. There always willing to work with you and figure out what works best for your needs."
We responded:
"Thank you for taking the time to leave us a positive review, David. Our State Farm office in Olmsted Falls would be nothing without policyholders like you!"
Profile photo of Trevor Dobson

Trevor Dobson

May 2, 2024

5  out of  5
rating by Trevor Dobson
"Fast and efficient service! Very knowledgeable! They should be your go to Agents!"
We responded:
"We love seeing reviews like this, Trevor! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! "
Profile photo of Donald Murphy (Murph)

Donald Murphy (Murph)

May 2, 2024

5  out of  5
rating by Donald Murphy (Murph)
"Great People. A pleasure to be associated with them."
We responded:
"Donald, thank you for the positive review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of D. Mushat

D. Mushat

April 29, 2024

5  out of  5
rating by D. Mushat
"We recently moved our insurance business to Jared Swank with State Farm and have had an excellent experience. Sueanne was extremely knowledgeable and very helpful with our policies. Everything was handled quickly and efficiently. Highly recommend!"
We responded:
"Thank you for the wonderful review! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family! - Jared Swank - State Farm Insurance Agent"
Profile photo of Michele Nice

Michele Nice

April 19, 2024

5  out of  5
rating by Michele Nice
"I spoke with Jenni Park today to pay my Renters insurance. Everyone in your office is always so pleasant and helpful. Anytime I've called with questions, she has taken the time to answer them fully. Excellent service!"
We responded:
"Thank you for your feedback, Michele! I'm delighted to hear that Jenni provided you with pleasant and helpful service when paying your renters insurance. Our team is committed to providing excellent service and is always here to help with any questions you may have. - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"
Profile photo of Renee Rimpf

Renee Rimpf

April 15, 2024

5  out of  5
rating by Renee Rimpf
"Have had this office for insurance since I started driving but they also help my mom and father as well they do a great job!!! I have been driving a little over 10 years however I also have life insurance with them and they helped with that as well"
We responded:
"Renee, thank you so much for your kind words! It's been a pleasure assisting you, your mom, and your father with your insurance needs over the years. I'm glad we could also provide guidance on life insurance—it's essential for long-term financial security. - Jared Swank - State Farm Insurance Agent, Olmsted Falls, OH"